Frequently Asked Questions
Everything you need to know about your glow and our SPF.
When will my order be shipped?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details to follow your package's journey.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team with photos and your order number.
Are Ultra Violette products cruelty-free?
Yes, we are 100% cruelty-free. We do not test our finished products or ingredients on animals, and we do not sell in countries where animal testing is required by law.
Can I wear your SPF under makeup?
Absolutely! Our Skinscreens are specifically formulated to act as a bridge between skincare and makeup, providing a smooth, non-greasy base for foundation.
Do you ship internationally?
We currently ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna.