Returns & Exchanges
At Ultra Violette, we want you to love your skinscreen as much as we do, which is why we offer a 30-day return policy for products in their original, unopened condition. If your SPF isn't the perfect match, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Products
Securely place the unopened items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new selection within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing